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1. What exactly is a "personalized book"?
In our wonderful stories, your child is the main character in his or her own adventure. Each book has your child’s name, age, hometown and one to three friends. In addition, a special dedication from you is included. Children are delighted to read their own story and will want to read it again and again.
2. What information is needed to produce a personalized book?
When you add a book to the shopping cart, our website will prompt you for all the necessary information. For most books, we'll need to know the child's gender, first and last names, hometown, and the names of 1 to 3 friends. There are some titles that require more information (such as birthdate for the birthday books). You may also give us optional information such as age, middle name and the name the child is called (such as a nickname). If we have questions, we'll contact you to confirm your order prior to production.
3. Will you share my information with anyone else?
No! We value your privacy and that of the children for whom you are purchasing books. We will only use the information you provide us to fulfill your order. Occasionally, we will email you information about our new products and specials. You may opt out of these by emailing us with “unsubscribe” in the subject line.
4. Do I have to pay sales tax?
If we are shipping your book to an address in the state of TN, we are required to collect sales tax.
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5. Is each book hardbound?
Yes, our books are quality hardback cover books, with a wipeclean film laminated surface on each one.
6. Are the illustrations inkjet printed or are they professionally printed on a full size printing press?
All the illustrations have been pre-printed by a professional printing company for permanent full color pages. Our personalized books are keepsakes and will last a lifetime.
7. Can more than 1 child be featured as the star of the book?
No. The books are written so that only 1 child can be the star of the book, but additional children may be listed in the book as the childs' friends and loved ones.
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Shipping, Returns, and Customer Service Policies
Book-Worm-Store is dedicated to 100% customer satisfaction. If for any reason your product arrives with defects or mistakes, we will gladly re-make it to correct any mistakes, or exchange it, to amend any defects. Simply contact our store via info@childrensbook-worm.com .
Please Note: Personalized gifts cannot be refunded or re-stocked. The books are made to order, personalized, one of kind, especially to your specifications and order form. We want you to be completely delighted with your personalized book, so double-check the order form. Please check your spelling, punctuation and grammar carefully before submission. Please be sure that the item you are ordering is what you want.
9. WHAT ARE YOUR ORDER PROCESSING TIMES?
Orders placed on this site will be shipped within 5 -7 business days or sooner.
10. I am a BookWorm Club member, why don't I see discount prices?
BookWorm Club members must login to see discount prices.